Privacy Policy

Information We Collect

Personal Information You Provide

When you interact with Kryntaviltan, we collect information that you voluntarily provide to us. This includes details you share when creating an account, enrolling in courses, or contacting our support team.

Automatically Collected Information

We automatically gather certain technical information when you use our platform to improve your experience and ensure our services function properly.

How We Use Your Information

Your information helps us deliver personalized career development experiences and maintain the quality of our services. We use your data thoughtfully and only for legitimate business purposes.

Service Delivery and Enhancement

We analyze usage patterns to understand which marketing fundamentals resonate most with learners like you. This helps us refine our curriculum and develop new courses that address emerging industry needs. Your progress data enables us to suggest relevant learning paths and identify areas where additional support might be beneficial.

Communication and Updates

We'll send you course-related notifications, important account updates, and occasionally share insights about career development trends in the South African market. You can control the frequency and types of communications you receive through your account preferences.

Information Sharing and Disclosure

We don't sell your personal information to third parties. However, we may share certain data in specific circumstances to provide our services effectively and comply with legal requirements.

Service Providers and Partners

We work with trusted third-party service providers who help us deliver our platform services. These include payment processors, email service providers, and analytics platforms. All partners are bound by strict confidentiality agreements and can only use your data for the specific services they provide to us.

Legal Requirements

We may disclose your information when required by law, such as responding to valid legal requests, protecting our rights and property, or ensuring the safety of our users. We'll notify you of such disclosures unless prohibited by law.

Your Privacy Rights

You have significant control over your personal information. We respect your privacy choices and make it easy to exercise your rights.

Data Security and Protection

We implement comprehensive security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. Our security practices include both technical and organizational safeguards.

Technical Safeguards

All data transmission occurs over encrypted connections using industry-standard SSL/TLS protocols. We store your information on secure servers with regular security updates and monitoring. Access to personal data is restricted to authorized personnel who need it to perform their job functions.

Organizational Measures

Our team receives regular privacy and security training. We conduct periodic security assessments and maintain incident response procedures. While we implement strong security measures, please remember that no system is completely secure, and we encourage you to protect your account credentials.

Data Retention and Deletion

We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Different types of data have different retention periods based on their purpose and legal requirements.

When retention periods expire, we securely delete or anonymize your information. Some data may be retained longer if required by law or for legitimate business purposes, such as fraud prevention or resolving disputes.

International Data Transfers

As a South African company, we primarily store and process your data within South Africa. However, some of our service providers may be located in other countries, including the United States and European Union.

When we transfer data internationally, we ensure appropriate safeguards are in place, such as standard contractual clauses or adequacy decisions. We only work with providers who meet strict data protection standards comparable to those required in South Africa.

Cookies and Tracking Technologies

We use cookies and similar technologies to enhance your experience on our platform. These small data files help us remember your preferences, analyze site usage, and provide personalized content.

Types of Cookies We Use

You can control cookie settings through your browser preferences. However, disabling certain cookies may affect your ability to use some platform features.

Changes to This Privacy Policy

We may update this privacy policy periodically to reflect changes in our practices, services, or legal requirements. When we make significant changes, we'll notify you through your registered email address or by posting a prominent notice on our platform.

We encourage you to review this policy regularly to stay informed about how we protect your information. The "Last Updated" date at the top of this page indicates when the most recent changes were made.